At FENTO KNEE PROTECTION, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).
1. Definitions
For the purposes of this Privacy Policy:
- Cookie: A small data file placed on your device to collect and store information about your website visit.
- Privacy Law: The General Data Protection Regulation (GDPR).
- Regulations: These privacy regulations, which govern how FENTO KNEE PROTECTION handles your personal data.
2. Compliance with Privacy Regulations
FENTO KNEE PROTECTION complies with applicable data protection regulations to ensure your personal data is:
- Processed lawfully, fairly, and transparently.
- Collected for specified, explicit, and legitimate purposes.
- Limited to what is necessary in relation to the purposes for which it is processed.
- Stored securely and retained for no longer than necessary.
We are responsible for informing you:
- How and why we process your data.
- Who has access to your data.
- When consent is required for data processing.
3. Personal Data We Collect
FENTO KNEE PROTECTION may collect the following types of personal data depending on your interactions with us:
Customers and Website Visitors:
- Name
- Telephone number
- Email address
Employees and Job Applicants:
- Name
- Address
- Telephone number
- Email address
- Copy of identification (ID) proof
- Social security number (if legally required)
- Bank account details (for payroll purposes)
4. Purpose of Data Collection
We collect your personal data for the following purposes:
- To process orders and financial administration.
- To provide our products and services.
- To contact you regarding inquiries or service-related matters.
- To improve and optimize our services.
- To comply with legal and contractual obligations as an employer.
5. IP Addresses and Cookies
When visiting our website, we automatically collect your IP address to:
- Analyze website usage and improve functionality.
- Track user interests to enhance content relevance.
- Avoid duplicate information.
- Improve our product offerings.
For more details, please refer to our [Cookie Policy] available on our website.
Cookie Consent:
Certain cookies require your explicit consent. You can accept or decline cookies through our website, and you can modify cookie settings at any time through your browser settings.
6. Sharing of Personal Data
FENTO KNEE PROTECTION does not sell or share your data with third parties, except in the following cases:
- When required by law (e.g., tax authorities).
- When necessary to fulfill contractual obligations (e.g., logistics providers).
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When explicit consent has been obtained (e.g., marketing purposes).
- When the purpose is facilitating product inquiries, support, and purchase oppertunities. In such cases, only the necessary personal data will be shared (e.g. become a dealer)
7. Data Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include:
- Secure password-protected access for employees.
- Confidentiality agreements with employees and third parties.
- Regular security assessments and updates.
- Secure storage and encryption of sensitive data.
8. Data Retention Policy
FENTO KNEE PROTECTION retains personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
9. Your Rights Under GDPR
As an individual, you have the following rights regarding your personal data:
- Right to Information: Request details on data processing activities.
- Right of Access: Obtain a copy of your personal data.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data where legally permissible.
- Right to Restriction of Processing: Limit the processing of your data under certain conditions.
- Right to Data Portability: Obtain and reuse your data across different services.
- Right to Object: Object to data processing under legitimate interests.
- Right to Human Intervention: If decisions are made based solely on automated processing.
To exercise any of these rights, please contact us at info@fentokneeprotection.com. We will respond to your request within one month.
10. Complaints and Contact Information
If you have concerns about how your data is handled, you may contact us at:
Email: info@fentokneeprotection.com
Address: Johan Huizingalaan 400, 1066 JS Amsterdam, The Netherlands
If you are not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices. Please check our website regularly for the latest version.
Last updated: 21 January 2025